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How does unlimited storage work?

The Sync Pro Teams+ Unlimited plan offers peace-of-mind scalability with unlimited storage and sharing features designed to help you get your best work done.

How does unlimited storage work?
Each user account is provisioned with 10 TB of base storage by default. Available storage on each account is then automatically increased in 10 TB increments, whenever 75% of available capacity has been reached.

Are there file size or transfer limits?
40 GB maximum file size when sharing, and 40 Megabits per second (5 Megabytes per second) maximum transfer speed.

What is is the recommended maximum number of files?
Syncing performance may be slower with over 300,000 files per user.

Can I back-up Petabytes of data?
By default, your data in Sync “synchronizes” across your computers, devices, and the people you share with. As such Sync is not suitable for large scale, one-way backups. If you have over 100 TB, or require a petabyte-scale backup solution, contact us for enterprise pricing.

Are there hidden fees?
No hidden fees. Each separate user (typically a team member or employee) requires a separate Pro Teams user account license (there is a 3-user minimum).

Can I use the Unlimited plan as an individual?
Yes, however, you would still be purchasing 3 users. The total cost for all 3-users is $45 per month inclusive (billed annually), which is an incredible deal for unlimited storage!

Do you offer a money back guarantee?
Yes, you can cancel anytime. Pro Teams Unlimited includes a full refund if you cancel within 30-days.

Do you support delta-sync (block level syncing)?
Not at this time. Sync is designed to protect your privacy with strong encryption. Delta-sync gives your cloud storage provider access to your data.

See here for more information on considerations when using Sync.






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