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How to comment on files shared with Sync links

When you share a file or folder with Sync links you and the people you share with can leave file comments, making feedback and conversations around shared files much easier.


How to comment on a shared file:

  1. Open the link you want to comment on.
  2. In the comment sidebar, enter a comment and click the Post Comment button.
  3. By default you’ll need to sign into your Sync account to leave a comment. Pro Solo and Pro Teams customers can optionally enable anonymous comments (allowing recipients of links to comment without signing into Sync).

How to edit or delete a comment:

The owner of a shared link can edit or delete any comment. Other people commenting on a shared link can edit or delete their own comments. To do so:

  1. Open the link with the comment you want to edit or delete.
  2. In the comment sidebar, click Details.
  3. Click Edit or Delete.
  4. Note: this action cannot be undone. Only the owner of the shared file can edit or delete an anonymous comment.

Comment settings:

The owner of a shared link can manage comment settings from link settings, as follows:

  1. Sign in to the web panel.
  2. Click the (ellipsis) icon beside any file to open the file menu.
  3. Select the Manage link option (or Share as link, if the link has not been created).
  4. Click the Link settings button.

From the Link settings dialogue you can:

Disable commenting – By default commenting is enabled. You can disable comments by toggling the Comments setting to Disabled.

Enable anonymous commenting – Sync Pro Solo and Pro Teams customers can enable anonymous commenting, which allows the people you share with to comment without having to authenticate first. You can enable anonymous comments by toggling the Comments setting to Enable for all users (anonymous included).

Disable comment notifications – By default new comment email notifications are sent to the link owner, and authenticated users that have added a comment. You can disable comment email notifications by toggling the Comment notifications setting to Disabled.





   

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