Can Sync.com read my files?
No. Your files are encrypted before they are uploaded, and Sync.com does not have the key needed to turn them back into readable files.
What happens if Sync.com is forced to hand over stored data?
The files stored in the cloud are encrypted. Without the key needed to unlock them, the stored data is unreadable.
Is this harder to use than Dropbox?
No. You still get familiar cloud storage features: desktop sync, web access, mobile apps, file sharing, shared folders, and recovery. The privacy protection happens behind the scenes.
What if I forget my password?
For added privacy, email-based password recovery is turned off by default. You can choose to enable it in your account settings if you want an email recovery option. If you are already signed in to the Sync desktop app, you may also be able to reset your password there. We recommend keeping your password somewhere secure and reviewing your recovery preferences when you set up your account.
Is this only for businesses?
No. Sync.com works for individuals and teams. For personal use, the individual plans give you more room and sharing features than a basic free account.